Service Desk

From 0 to 2 year(s) of experience
₹ Not Disclosed by Recruiter

Job Description

JD:

  • Candidate to have Experience in WIRELINE Deliveries (Fiber, Copper, FTTH, FTTB) & WIRELESS Deliveries (IWAN, RF)
  • Handling of Upgrade Orders & Their Closure within 24 Hrs. of SLA
  • Daily Call Communication with Customer~100 No of Links Per Resources
  • Customer Mail Communications on Daily Basis on Technical Transactions
  • Updating of All Transactions within the Portals
  • 100% Closure against the Pre-Planned Day Allocation
  • Jeopardy Inflow Validation Governance
  • Adhering to the Process KPI’s
  • Weekly Interaction with Dedicated Circle Spocs on Funnel


Role:IT Network - Other

Salary: Not Disclosed by Recruiter

Industry:Telecom / ISP

Department:Engineering - Hardware & Networks

Role Category:IT Network

Employment Type:Full Time, Permanent

Key Skills
Skills highlighted with ‘‘ are preferred keyskills

Education

UG:Any Graduate

Company Profile

Aerial Telecom Solutions (ATS)

Thanks & Regards,

Komal Rawat

Human Resource- IT Recruitment

Contact :- 9875947362

Email -it.recruitment@aerialtelecom.in

Website : www.aerial.co.in

AERIAL TELECOM SOLUTIONS PVT. LIMITED

ISO 9001:2015, ISO 14001:2015, OHSAS 18001:2007 certified

HQ: C-139, Industrial Area Phase VIII, SAS Nagar (Mohali) Punjab INDIA (PIN 160071)

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Contact Company:Aerial Telecom Solutions (ATS)